Complaints have been increasing regarding the UK Visa application process with many applications now either being outsourced on completed online. Most of the claims stem around inefficiency. In Thailand, families have been forced to be separated for extended periods due to delays in the UK Spouse Visa application process.
Two Government Websites
The two main government websites, AccessUK and Visa4UK are now both directly linked to outsourcing companies. Unfortunately, the outsourcing companies have no direct links to the Home Office. Their role appears, on the face of it at least, to be collecting documents and getting the necessary biometrics completed.
The Main Issues
The main areas of complaint are:
- Ambiguous application forms
- Contradictory communications
- Incorrect specification of documents
- Inappropriate up-selling
- Inappropriate provision of advice
- Non-functionality of upload systems
- Biometrics not taken properly
- Inability to secure appointments
- VFS portal issues
Use a Professional Agency
With the majority of the problems revolving around the websites, basic admin and outsourcing companies, it is far better to deal with a professional visa company that has direct dealings on a daily basis with the British Embassy in Bangkok. At Thai Visa Express, we understand what the Home Office requires, and we are up to date with all the latest rules and regulations. It means that we can ensure that you all your documents are correct and reduce any need for delays.
How can Thai Visa Express Help?
Thai Visa Express is a team of professional immigration consultants who are always ready to assist you with your UK visa application in Thailand. We have over 15 years of experience dealing with UK visas & immigration daily, and we are regulated by the Office of Immigration Services Commissioner (OISC) in the UK. We offer a free 30-minute consultation from one of our designated caseworkers, contact us today.